Cookie & Tracking Policy

    Last updated: 31 October 2025

    What We Use

    Strictly Necessary Cookies

    These cookies are essential for our website to function properly. They enable core functionality such as security, authentication, and network management. You cannot opt out of these cookies.

    • sb-access-token, sb-refresh-token: Authentication tokens for your session (Supabase). Expires after 7 days.
    • sb-auth-token: Session management cookie. Expires when you close your browser.
    • __Secure-session: Security token to prevent CSRF attacks. Expires after 24 hours.
    • load_balancer: Routes your requests to the right server. Expires after 1 hour.

    Preference Cookies

    These cookies remember your choices and settings to provide you with a more personalized experience on repeat visits. Disabling these may require you to re-enter information.

    • user_locale: Remembers your language preference. Expires after 1 year.
    • cookie_preferences: Stores your cookie consent choices. Expires after 1 year.
    • theme_preference: Remembers if you prefer light or dark mode. Expires after 1 year.

    Analytics Cookies (Optional)

    These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We only use these with your explicit consent.

    • _ga, _ga_*: Google Analytics cookies that track page views and user behavior. Expires after 2 years. Used to improve website performance and user experience.
    • _gid: Google Analytics cookie for distinguishing users. Expires after 24 hours.
    • analytics_session: Our internal analytics session ID. Expires after 30 minutes of inactivity.

    To learn more about Google Analytics and privacy, visit: the Google Privacy Policy at policies.google.com/privacy

    Marketing Cookies (Optional)

    We do not currently use third-party marketing or advertising cookies. If we decide to use marketing cookies in the future, we will only do so with your explicit consent and provide clear opt-out mechanisms.

    Any future marketing cookies would be used to:

    • Show you relevant advertisements based on your interests
    • Measure the effectiveness of our advertising campaigns
    • Prevent you from seeing the same ads repeatedly

    Your Choices

    When you first visit our site, you'll see a cookie banner with granular controls allowing you to:

    • Accept all cookies
    • Reject non-essential cookies
    • Manage preferences individually by category

    You can change your cookie preferences at any time via the floating cookie icon on our site or through your browser settings.

    Local Storage for Pre-fill

    We use browser local storage to remember your last-entered business details (name, email, company) and automatically pre-fill forms on your next visit. This data:

    • Remains private to your device only
    • Is never transmitted to our servers until you explicitly submit a form
    • Can be cleared at any time from your browser settings
    • Follows privacy-by-design principles

    Browser Controls

    Most browsers allow you to control cookies through their settings. You can typically:

    • View which cookies are stored and delete them individually or all at once
    • Block third-party cookies
    • Block all cookies (note: this may impact site functionality)
    • Delete cookies when you close your browser

    Contact Us

    If you have questions about our use of cookies and tracking technologies, please contact us at:

    Email: privacy@teamsmiths.ai